What To Do In A Plumbing Emergency

May 4, 2021

Here at Top to Bottom Plumbing, we understand that it can be hard to decide whether the plumbing issue you're experiencing is an emergency or not. Some common questions we get asked a lot include: What constitutes a plumbing emergency? Should I fix the problem myself or call a professional? Should I call a plumber immediately or schedule a later appointment? As such, we hope to give you some answers to these types of questions below by highlighting what plumbing emergencies demand our immediate attention.

Is a clogged drain an emergency?

Yes - a clogged drain can be considered a plumbing emergency. However, it will depend on how clogged your drain is. For example, if you have tried remedying the clog yourself, either by hand or using a store-bought drain cleaning solution that has continually failed, you should call us. It's important to call us in this scenario as a clogged drain can lead to a bursting pipe which can result in potentially expensive damage and repairs.

I don't have running water, what should I do?

This is also a plumbing emergency as a lack of running water negatively affects your day-to-day life. No running water is a safety hazard as it prevents you from using your toilet and washing facilities whilst also being detrimental to cooking and cleaning. If you are without running water, don't hesitate to contact the professionals to resolve this issue for you quickly and efficiently.

I think my sewer is backed up, is this an emergency?

Yes. This situation is considered an emergency as it is a serious health hazard for yourself and your family. A build-up of waste should be resolved by professionals to ensure that you can continue to use your home's facilities properly, so don't try to rectify this issue yourself. 

My water is running slow, should I call a plumber straight away?

This is not necessarily considered a plumbing emergency as your water is still running. However, if you're experiencing this issue, we would recommend arranging an appointment as an immediate remedy is not required. 


We hope that these example scenarios have been able to clarify what constitutes a plumbing emergency. It is important to remember the relevant differences between urgent and non-urgent scenarios before calling an emergency plumber who may be needed more desperately elsewhere.

Call Top to Bottom Plumbing

Our professional team of plumbing experts at Top to Bottom Plumbing are always on hand to help you with any of your home's plumbing issues. Our friendly, experienced team of plumbers have worked extensively across residential and commercial properties within Townsville over the last decade. Our efficient services are great value for money and are guaranteed to leave you satisfied. We also offer a free no-obligation quote for our plumbing services and we can also provide helpful finance repayment solutions if you contact us today.

Outdoor Hot Water System Tank
By Top to Bottom Plumbing Townsville July 31, 2026
Rusty water, temperature swings, or a rising power bill? Here's how to tell if your Townsville hot water system needs replacing — and who to call.
Plumbers In Townsville
By Top To Bottom Plumbing July 24, 2026
Spot the warning signs before small plumbing issues become costly. Learn when to call plumbers in Townsville. Read more today.
Blocked Drains Townsville
By Top to Bottom Plumbing Townsville June 25, 2026
Blocked drains in Townsville that go unaddressed have a way of escalating quietly. Here's why these seemiingly minor issues shouldn't be ignored for long.
Plumber's hands tightening pipe fittings beneath a sink with metal pipe
June 24, 2026
Townsville's tropical climate is tough on plumbing. Learn why routine maintenance matters for hot water, blocked drains, leaks and wet season readiness.
Roofer Working on a Large Corrugated Metal Roof
By Top to Bottom Plumbing Townsville May 28, 2026
Learn why regular roof cleaning matters in durability and boosts safety for roofing in Townsville. Prevent damage early; book a service today.
Plumber Inspecting Possible Water Leak on Faucet
By Top to Bottom Plumbing Townsville April 14, 2026
Detect hidden leaks and cut costs with this checklist from plumbers in Townsville. Act early to avoid rising water bills. Book a check today.
Roofers Fixing Metal Roof After Storm
By Top to Bottom Plumbing Townsville April 7, 2026
Know what to do after storm damage with practical advice on roofing in Townsville. Protect your home, limit damage and address issues quickly.
Roofing Townsville
By Top to Bottom Plumbing Townsville March 18, 2026
Whether you are building, renovating or maintaining, understanding roof ventilation can help you make smarter decisions about roofing in Townsville.
plumbers Townsville
By Top to Bottom Plumbing Townsville March 18, 2026
With so many plumbers in Townsville to choose from, how can you be sure you are picking the right one? Read on to find out what to look for.
Plumber Responding to A Plumbing Emergency
By Top to Bottom Plumbing Townsville March 10, 2026
Learn how to spot a real plumbing emergency and when to call an emergency plumber in Townsville. Protect your home and act quickly today.
More Posts