What To Do In A Plumbing Emergency

Here at Top to Bottom Plumbing, we understand that it can be hard to decide whether the plumbing issue you're experiencing is an emergency or not. Some common questions we get asked a lot include: What constitutes a plumbing emergency? Should I fix the problem myself or call a professional? Should I call a plumber immediately or schedule a later appointment? As such, we hope to give you some answers to these types of questions below by highlighting what plumbing emergencies demand our immediate attention.

Table of contents:

1. Is a clogged drain an emergency?
2. I don't have running water, what should I do?
3. I think my sewer is backed up, is this an emergency?
4. My water is running slow, should I call a plumber straight away?
5. Call Top to Bottom Plumbing

Yes - a clogged drain can be considered a plumbing emergency. However, it will depend on how clogged your drain is. For example, if you have tried remedying the clog yourself, either by hand or using a store-bought drain cleaning solution that has continually failed, you should call us. It's important to call us in this scenario as a clogged drain can lead to a bursting pipe which can result in potentially expensive damage and repairs.

This is also a plumbing emergency as a lack of running water negatively affects your day-to-day life. No running water is a safety hazard as it prevents you from using your toilet and washing facilities whilst also being detrimental to cooking and cleaning. If you are without running water, don't hesitate to contact the professionals to resolve this issue for you quickly and efficiently.

Yes. This situation is considered an emergency as it is a serious health hazard for yourself and your family. A build-up of waste should be resolved by professionals to ensure that you can continue to use your home's facilities properly, so don't try to rectify this issue yourself. 

This is not necessarily considered a plumbing emergency as your water is still running. However, if you're experiencing this issue, we would recommend arranging an appointment as an immediate remedy is not required. 

We hope that these example scenarios have been able to clarify what constitutes a plumbing emergency. It is important to remember the relevant differences between urgent and non-urgent scenarios before calling an emergency plumber who may be needed more desperately elsewhere.

Our professional team of plumbing experts at Top to Bottom Plumbing are always on hand to help you with any of your home's plumbing issues. Our friendly, experienced team of plumbers have worked extensively across residential and commercial properties within Townsville over the last decade. Our efficient services are great value for money and are guaranteed to leave you satisfied. We also offer a free no-obligation quote for our plumbing services and we can also provide helpful finance repayment solutions if you contact us today.